Beazt Legal Information for Finnish Players

Beazt Legal Information for Finnish Players

This page is the legal desk for Finnish customers who use Beazt. The sections run in this order: how personal data is handled, how cookies work, how sports tickets settle, how the account contract works, and how you reach support. The writing stays plain because a legal page that nobody finishes is not protection. It is wallpaper.

Treat this text as a player guide to the Finnish product. It is not a replacement for the click-accept contract at registration. A campaign card, a cashier notice or a pop-up can be stricter than this summary. When they are, those specific lines win for that action. If you need a formal outcome, use the complaints path in the terms and keep every ticket number.

Finland is the geo this page is written for. Core rules stay the same across markets. Local overlays change the cashier, the language pack, the help service you should call, and the tax questions you should take to Vero rather than to live chat. Read the full page once. Then save the parts you will reuse: data rights, settlement quirks, bonus-versus-withdrawal order, and the contact table.

Privacy Policy

The Privacy Policy tells you what Beazt stores about a Finnish player, why it stores it, who can see it, how long it stays, and what you can demand. A betting and casino account collects more than a news site because the company must know who you are, how euro moves, and whether the session looks harmful.

What data Beazt collects

Registration data covers name, date of birth, Finnish address, email, phone, username and the answers you type on the form. Bank-ID style flows through Trustly can pass a confirmed identity from your Finnish bank at the same moment you pay. Verification data covers identity documents, proof of address and, when needed, masked payment images. Payment data covers method type, masked references, amounts, timestamps and status. Play data covers bets, game rounds, bonuses, limits, device type, IP address, language and the location signal used for geo rules.

Support data covers chat logs, emails, files you attach and agent notes. Marketing data covers opt-in status, campaign clicks and unsubscribe events. Technical data covers browser, version, cookie IDs and security logs.

The company does not need your life story. It needs enough to open an adult account, move euro, stop fraud and meet anti-money-laundering duties. A joke name in a required field does not save time. It parks a Finnish withdrawal.

Why the data is used

Identity and contact data open the profile, confirm you are 18 and match you to a payment rail. Payment and play data settle bets, grant or remove bonuses and flag odd patterns. Device and location data apply country rules and catch shared logins. Support data answers you and preserves a file if a dispute starts. Marketing data runs only with a valid opt-in or another basis named in the full policy.

Some processing is required to perform the contract you accept. Some processing is required by law, especially KYC and transaction monitoring. Some processing rests on legitimate interests such as site security. Marketing should rest on consent or on a clearly explained alternative where that is lawful. You can kill marketing in the account or through an unsubscribe link.

Finnish players can also raise privacy questions with Tietosuojavaltuutettu, the Finnish data protection authority, if a valid request goes nowhere. Start with the company first. Most cases are a wrong address or a marketing toggle.

Who can receive the data

Data stays with the operator and the vendors needed to run the product. Typical recipients are payment firms such as Trustly or Skrill, game studios that need a session token, identity vendors, hosting and security vendors, support tools and professional advisers. Sister brands can see a file when they share hosting or a compliance desk. A regulator or a court can see a file when a statute requires disclosure.

Expect movement to Malta and to other countries where vendors sit. That is normal for a remote book. The safeguard is not “nothing leaves Finland.” The safeguard is contracts, access control and a stated retention plan.

Staff access should stay narrow. A chat agent does not need an open passport image if a verification team already holds the scan. Do not paste hetu-style numbers or document IDs into social media if a stranger claims to be support. Official help lives on the site.

How long data is kept

The profile remains on file for the life of the account and for a set archive window after you leave. Betting firms keep that archive longer than an ordinary web shop because banks and regulators expect a paper trail. Closed accounts are not wiped overnight. Identity packs and transaction logs can remain for years.

An erasure request can be refused where the company still needs the file for claims, accounts or regulatory duty. That refusal should come with a reason. A marketing list is easier to drop than a KYC pack.

Your privacy choices

You can ask for access, correction, a copy, objection and restriction. You can pull marketing consent. You can close the account. Closure is not the same as deleting every historic transfer.

Use profile tools for a new phone number. Use written support for document updates and formal privacy requests. If you live in Finland, Tietosuojavaltuutettu is the local authority that can receive a complaint after the company route fails.

Security of personal data

The site and cashier use encrypted connections. Documents belong in the account uploader, not in unofficial links. Player balances sit apart from operating money under the regulatory model the brand uses. A unique password still matters. Do not share the login. Do not leave the session open on a family iPad that a minor can pick up.

If the login no longer feels like yours, reset the password and message support before the next deposit. A short alert on the same day beats a long explanation a week later.

Privacy table for Finnish players

Cookie Policy

Cookies and similar files remember the login, keep the slip alive, measure traffic and, where allowed, attribute a campaign. Finnish visitors meet them through a banner. The banner is the control panel for files the site does not need in order to run.

Types of cookies used

Necessary cookies hold the session, the bet slip, the cashier state and security flags. The product cannot run without them. You cannot reject them and still place a live Liiga bet.

Preference cookies remember language, including a switch between English and Finnish, and other display choices. Performance cookies count visits, load times and broken pages. Marketing cookies remember a campaign and should stop following you after you opt out.

Some tools are local storage keys, pixels or kits inside a mobile browser. If they identify you or the device, the Cookie Policy should describe them with the same honesty it uses for classic cookies.

How to control cookies

Accept all, reject the extras, or open a granular list if the banner offers one. You can also wipe cookies in the browser. Wiping logs you out and can revive the banner. That is expected.

Blocking every file makes the lobby look broken. A blocked session cookie is often the real cause. Allow necessary cookies for beazt.com if you want to play. Keep marketing cookies off if you do not want campaign tracking.

Safari, Chrome, Firefox and in-app browsers do not expose the same switches. On a shared phone, change the site setting rather than a household-wide block you cannot explain later.

Cookies and account safety

A cookie is not a password. It should not store a full card number. It should not be copied from a library computer. Log out on shared devices. Do not tick “remember me” on a workplace laptop.

Third-party analytics and ads files are the ones people argue about. Rejecting them should still leave games and bets working. A technical file that a live-table studio needs belongs in the necessary or functional group and should be labelled that way.

Cookie summary table

Betting Rules

Betting Rules decide when a sports wager exists, how it settles, what happens when an event changes, and which tickets void. Casino games follow studio rules and the terms. This block is for the sportsbook Finnish players use on football, Liiga, NHL and combat cards.

Acceptance and the bet slip

No ticket exists until the engine confirms it. The number you saw on the board can change in the second before you tap confirm. A live market can suspend while the slip is open. An accepted slip locks the stake and the price. A rejected slip means you have no position.

You cannot cancel an accepted bet because the first period of a Liiga game went the wrong way. Cash-out, where offered, is the early-exit tool. The cash-out number can sit above or below the eventual settlement. If the button is missing, you wait for the official result.

Stake floors and ceilings exist per market and per account. Bonus funds can carry a lower ceiling than cash. Oversized tickets should reject. Breaking a bonus max-bet rule can still strip bonus wins after the fact.

Odds, settlement and official results

The book sets its own odds. Other sites will differ. Settlement uses the official result from the relevant governing body or the feed named in the full rules, unless a market says otherwise. A later protest or points deduction does not always reopen a settled ticket. Many books freeze the result at full time or at a stated cut-off. Read that cut-off before you bet a disciplinary market.

Dead-heat rules split a payout when two selections share a place. Reduced-odds rules can apply on specials. Outrights can run for weeks. If a team or player never starts, the market text decides void or loss. Do not assume “no runner” always returns the stake. Ante-post tickets often keep the money.

Postponements, abandonments and forfeits

A postponed match that misses the time window in the rules can void. A match that starts and then stops can keep markets already decided and void the rest. A forfeit issued by a governing body settles under the forfeit clause, not under your view of who was stronger.

Extra time must be checked per market. A 90-minute football market ignores extra time. A cup match-winner market may include it. Tennis match betting usually includes every set needed to finish. A retirement can lose match markets and void some set markets. Those lines decide close tickets. Guessing starts arguments.

Handicaps, totals and player markets

A handicap ticket is graded on the printed result after the line is applied. Some Asian formats give half the stake back when the result lands on the split. Totals use the official score, with or without overtime as the market says. Player markets need the player to qualify under the printed rule. A footballer who does not start is often void on first goalscorer. A substitute can still count on other markets. The market text wins.

Esports markets need the official map count to finish. A server crash or an organizational forfeit settles under the esports schedule, not under Discord rumours.

Live betting and data delay

Live prices use a feed. Your phone sits a few seconds behind the rink or the pitch. A goal can land before your tap lands. The book can void a bet struck after a material event if the rules allow an obvious-error or palimpsest correction. A genuine error is not “the price moved.” A genuine error is a number no reasonable book meant to show.

Free bets, risk-free bets and boosted odds

A free bet pays profit and keeps the stake. A risk-free bet refunds a losing qualifier as bonus funds, not always as cash. Boosts apply only to the market and stake range on the promo card. Mixing a boost with an excluded market, a cash-out or a second campaign can cancel the extra price. Promo rules sit next to these betting rules. Both apply.

Betting rules table

Terms and Conditions

The Terms and Conditions are the account contract. They cover who may play, how the profile works, how euro moves, how bonuses interact with cash-outs, what conduct is banned, how suspensions work and which law governs the relationship.

Eligibility and one account

You must be 18. You must register with true details. You must not be self-excluded on a scheme the operator has to honour. You must not live in a blocked country. You get one account. Extra profiles, including profiles opened with a relative’s details, can be closed. Balances on closed duplicates can be held where the terms allow it.

It is your job to know whether remote gambling fits your situation in Finland. The platform can geo-restrict. A VPN or a false address is a breach.

Funds, bonuses and withdrawals

Deposits land when the payment firm confirms them. A cash deposit may need a one-time wager before withdrawal. Bonus money is not cash until wagering is done. Cash is spent first. You can forfeit a bonus. An early cash-out can remove the unused bonus and the wins tied to it.

The Finnish cashier commonly sets a €20 floor on bank rails. Platform caps published for the brand include €10,000 a day, €25,000 a week and €100,000 a month. Larger volumes can trigger a source-of-funds request. That request is normal. Ignoring it delays the payment.

Jackpots can be advertised in one currency and paid in another after conversion. Game errors and studio outages fall under the malfunction clause. A glitch voids the broken round. It does not become a guaranteed win because the screen flickered.

Prohibited use

You may not use the account to launder money, to bet for someone else, to run market bots, to collude in peer games or to abuse bonuses. Abuse includes low-risk cycling, breaking max-bet rules, treating excluded games as if they counted, and claiming a welcome pack on a second profile. The company can void bets, remove wins and close the account when the terms allow it.

You may not sell the account. You may not use a stolen payment method. You may not harass support staff. Those lines end accounts.

Suspension, closure and complaints

The company can freeze an account to check identity, review a payment or investigate a breach. You can ask for closure. Responsible-gambling closures and self-exclusion carry lock periods. Do not treat self-exclusion as a pause you reverse the same night.

Complaints start with customer support. If the case stalls, the terms describe the next step, including any alternative dispute route tied to the Malta framework. Bring dates, bet IDs and screenshots. A complaint without records is a story.

Changes to the terms

The company can update the terms. Material changes should appear in a notice you can actually see. Continued use after the effective date is usually treated as acceptance. If you reject a change, stop playing and request the available real-money balance, subject to checks.

Law and language

The operating company is Granturo Malta Ltd, registered in Malta. The public regulatory reference attached to the brand is MGA/B2C/1079/2025. The full contract names the governing law, commonly Maltese law for a Malta operator. If an English text and a Finnish text clash, the terms say which version wins. Read both if you use the Finnish lobby and this English page.

Finnish tax treatment of remote gambling can change. Public player guides currently describe winnings from ETA-licensed operators as tax-free for private players, with a wider domestic licensing reform discussed for the coming years. Confirm current Vero guidance yourself. Support chat is not a tax office.

Key terms at a glance

Contacts

Use official channels. Do not send a passport to a social profile that claims to be Beazt staff.

Player support

Live chat is the fast route for cashier questions, bonus status and technical errors. Public materials describe chat as available around the clock in English, Finnish and French. Email is better when you need to attach a file or keep a written timeline. A published player address is [email protected]. Use the address in your own footer if a Finnish page shows a different inbox.

Write with facts. Include the username, the time of the payment or bet, and the ID from the cashier. “My money is missing” is slow. “Trustly withdrawal 18422 for €150, Tuesday 14:03, still pending Friday” is fast.

There is no widely advertised player phone line for instant account work. Group switchboard numbers exist for the company. Finnish players should still start with on-site chat and email.

Operator details

The brand is operated by Granturo Malta Ltd, company registration C107733. The registered office published across the group is Level 3, Triq It-Torri, Birkirkara, BKR 4013, Malta. A group phone number published on related pages is +356 2133 6355. A group email published on related pages is [email protected]. Those corporate contacts are for company matters. Player files belong with [email protected] and on-site chat.

The public license reference is MGA/B2C/1079/2025 under the Malta Gaming Authority. Check the Authority’s public register if you are confirming the brand for the first time. Do not rely on a banner image alone.

Responsible gambling contacts in Finland

If play is no longer under control, ask support for limits, a time-out or self-exclusion. Then call a Finnish help service.

Peluuri is the national problem-gambling service. The helpline is 0800 100 101. The website is peluuri.fi. The service is confidential. Family members can use it as well. Do not ask Beazt chat to diagnose a medical condition. Ask Beazt chat to lock the account.

Contact table

How to write a useful support message

State the outcome you want. Then list the facts in time order. Attach a file only when the file is required. A masked card image beats a full card photo. Use the official uploader rather than an unsecured app.

For a disputed bet, include the bet ID, the market name, the start time and the result you believe is correct. For a bonus issue, include the campaign name and a screenshot of the wagering bar. For a withdrawal, include the method and the last status change.

Good support is two-way. The agent can only work with the file you provide. The sections above exist so you already know which rule that agent will apply. That shortens the loop for Finnish players who just want the cashier to move.

18+ only. Terms apply. Play responsibly. Peluuri: 0800 100 101.